1. Subject of contract
   1. This Agreement is entered into between Arbitfx Capital Incorporated (hereinafter referred to as the "Company") and the individual completing the registration form on www.ArbitFX.com (hereinafter referred to as the "Client").
   2. Arbitfx.com operates as a subsidiary brand and vertical under AVFX Capital, which is duly registered in accordance with the laws of St. Vincent and the Grenadines. Any legal claims or proceedings pertaining to Arbitfx.com shall fall under the jurisdiction of competent courts. The registered office of AVFX Technology (SV) Ltd. is located at Suite 305, Griffith Corporate Centre, P.O. Box 1510, Beachmont, Kingstown, St. Vincent, and the Grenadines.
   3. This Agreement delineates the terms and conditions governing the relationship between the Client and the Company, including but not limited to areas such as: order execution, customer policies, payment procedures, dispute resolution, fraud prevention, and communications.
   4. Any disputes arising between the Client and the Company shall be resolved on a contractual basis, unless stipulated otherwise. The disputes shall be resolved at our Head office in St. Vincent and the Grenadines or our support office at Dubai UAE. Any legal action can be taken only at these countries.
   5. By entering into this Agreement, the Client represents and warrants that they are of legal age to form a binding contract. If the Client is a legal entity, it warrants that it is fully competent to enter into this Agreement and that no third party has the right to make any claims or demands in relation to the Client's trading account.
   6. All transactions and activities related to the Client's Trading Account shall be governed exclusively by this Agreement, unless stated otherwise.
   7. The Client shall not be entitled to evade, in whole or in part, any obligations under this Agreement on the grounds that it is an arm's-length contract.
2. 1. "Access Data" refers to all login credentials, including usernames and passwords, that grant access to the Client's trading account(s), personal area, or any other services provided by the Company.
   2. "Ask" denotes the price at which the Client may initiate a 'Buy' order.
   3. "Auto trading Software" encompasses expert advisors or cBots that execute trading tasks either automatically or semi-automatically, with partial or incidental human intervention.
   4. "Balance" signifies the total sum of all closed transactions (inclusive of deposits and withdrawals) in the Client's trading account at any given time.
   5. "Base Currency" refers to the first currency listed in a currency pair.
   6. "Bid" denotes the lowest quoted price at which the Client may initiate a 'Sell' order.
   7. "Business Day" is defined as any weekday from Monday to Friday, excluding any official or unofficial holidays declared by the Company.
   8. "Client Information" constitutes any data or information obtained from the Client relating to their person or their trading account.
   9. "Client Terminal" refers to the software platforms, including but not limited to ArbitfxTrader, MetaTrader 4, and MetaTrader 5,cTrader used by the Client for real-time financial market information, market analysis, and order execution.
   10. "Company News Page" is the section of the Company's website where news is published.
   11. "Corporate Actions" or "Corporate Events" denote significant activities undertaken by a stock corporation that may impact its stakeholders, such as dividends, splits, consolidations, buybacks, or bankruptcies.

   Actions the Company may undertake in relation to Corporate Actions include but are not limited to:

   Performing balance adjustments based on open positions.

   Closing positions at market value before a corporate event.

   Reopening positions to preserve economic equivalence.

   Suspending trading on affected instruments.

   12. "Trading Account Currency" is the currency denomination of the Client's trading account. All account calculations and transactions are performed in this currency.
   13. "Currency Pair" refers to a financial instrument subject to transactions based on fluctuating exchange rates between two currencies.
   14. "Stock Derivative" denotes a financial contract whose value is based on price fluctuations of the underlying stock.
   15. "Index Derivative" signifies a financial contract based on price fluctuations of an underlying stock index.
   16. "Dispute" refers to either of the following:

       A disagreement where the Client believes the Company has breached one or more contract terms; or

       A disagreement where the Company believes the Client has violated one or more contract terms.

   17. "Dividend Adjustment" is an accounting measure implemented during dividend payouts on stock or index derivatives:

       For 'Buy' orders, the dividend adjustment is credited.

       For 'Sell' orders, it is debited.

   18. "Energy" refers to spot West Texas Intermediate crude oil, spot Brent crude oil, or United States natural gas.
   19. "Ex-Dividend Date" is the cutoff date for holding a dividend-earning stock derivative to be eligible for the upcoming dividend adjustment.
   20. "Floating Profit/Loss" is the unrealized gain or loss on open positions calculated at the current market rate.
   21. "Force Majeure" includes any unforeseeable events that prevent the Company from maintaining an orderly market, such as natural disasters, market closures, or significant technological failures.
   22. "Free Margin" is calculated as Equity minus Required Margin.
   23. "IB" refers to a customer whose application for IB (Introducing Broker) status is approved by the Company.
   24. "Indicative Quote" is a provisional price at which the Company retains the right to refuse or modify orders.
   25. "Initial Margin" is the margin required to open a new position, as displayed in the trader's calculator.
   26. "Instruction" refers to a directive from the Client to either open or close a position, or to modify or delete an existing order.
   27. "Instrument" refers to any financial instrument available for trading, including currency pairs, metals, energies, and stock or index derivatives.
   28. "Leverage" is a virtual credit facility provided by the Company to the Client, which magnifies the Client's trading capacity.
   29. "Long Position" refers to a 'Buy' order to purchase the base currency against the quote currency.
   30. "Lot" represents a standardized unit of trading, defined per the contract specifications.
   31. "Lot Size" is the number of units or ounces defined in the contract specifications for each trading instrument.
   32. "Margin" is the required amount to maintain open positions as stipulated in the contract specifications.
   33. "Margin Level" is calculated as the ratio of Equity to Required Margin. Margin Level = (Equity/Required Margin) * 100%.
   34. 'Margin Trading' refers to leveraged trading that enables a client to transact with a significantly smaller amount of capital in their trading account compared to the overall transaction size.
   35. An 'Open Position' denotes either a long or short position that remains unclosed.
   36. An 'Order' is a directive issued by the Client to the Company, requesting the initiation or termination of a position upon reaching a specified order level.
   37. 'Order Level' signifies the specific price indicated in an order.
   38. The 'Personal Area' is a client-specific profile managed by the Company, designed exclusively for individual use. This area facilitates the management of personal information and trading account settings.
   39. 'Precious Metal' refers to either spot gold or spot silver.
   40. 'Price Gap' is defined as follows:
       1. The current bid price exceeds the previous ask price.
       2. The current ask price is below the previous bid price.
   41. A 'Quote' represents the real-time pricing information for a particular instrument, delineated as bid and ask prices.
   42. 'Quote Currency' is the secondary currency in a currency pair, which the Client can either buy or sell against the base currency.
   43. 'Rate' is defined as:
       1. For currency pairs: The value of the base currency in relation to the quote currency.
       2. For precious metals: The price of a single troy ounce of the precious metal against the USD or other available currencies.
       3. For energy: The per-barrel price against the USD or other available currencies.
       4. For derivatives (stocks or indices): The contract price in the currency of the relevant country.
   44. 'Required Margin' refers to the minimum margin mandated by the Company for maintaining open positions.
   45. 'Risk Disclosure' is a document outlining potential risks.
   46. A 'Segregated Account' is a regulatory-compliant bank account, separate from the Company’s operational funds, where customer funds are held.
   47. 'Services' comprise all offerings extended by the Company to the Client.
   48. 'Short Position' is defined as a sell position, involving the sale of the base currency against the quote currency.
   49. 'Spread' is the differential between the ask and bid prices.
   50. 'Trading Account' is the Client’s proprietary account with the Company for executing orders, transactions, and fund deposits.
   51. 'Real Trading Account' enables trading activities using actual funds.
   52. 'Demo Trading Account' allows trading activities with simulated funds, incurring neither profits nor expenses.
   53. The 'Trading Platform' is the Company’s integrated hardware and software environment that provides real-time quotes, facilitates order operations, and calculates mutual obligations between the Client and the Company.
   54. 'Transaction Size' is calculated by multiplying the lot size by the number of lots involved.
   55. 'Wallet' serves as the Client's personal financial account with the Company for managing transactions, deposits, and transfers, separate from trading activities.
3. Services
   1. In accordance with the contract, the Company shall offer the following services to the Customer:
      1. Receipt and transmission of trading orders or execution of trading orders for the Client, utilizing the provided trading instruments.
   2. The Company's services encompass access to the ArbitfxTrader platform, MetaTrader 4 and MetaTrader 5 software, technical analysis tools, and any third-party services bundled with the Company’s offerings.
   3. The Company may engage in transactions with the Client under the Contract, employing the trading instruments listed on the Company's website www.ArbitFX.com.
   4. The Company will exclusively conduct transactions with the Customer on an execution-only basis. The Company reserves the right to execute transactions regardless of their suitability for the Customer and assumes no responsibility to monitor, advise, make margin calls, or close any of the Client's open positions, unless otherwise agreed.
   5. The Company is not authorized to offer investment advice or endorse any specific transaction.
   6. The Company will not facilitate the physical delivery of the underlying asset for any transaction. Profits or losses will be credited or debited to the trading account upon transaction completion.
   7. The Company will refrain from providing personalized advice or recommendations on specific transactions.
   8. At its sole discretion, the Company may offer information via newsletters, either on its website or through other means:
      1. Such information is provided to aid the Client in making independent investment decisions and should not be considered as investment advice.
      2. The Customer agrees not to disseminate the document to any restricted persons or classes of persons.
      3. The Company makes no warranties regarding the completeness or accuracy of such information.
      4. The information serves to assist the Client's independent investment decision-making and is not to be construed as unsolicited financial promotion.
   9. In providing services to the Client, the Company is not obligated to assess the suitability of the financial instruments or services offered or provided.
   10. The Company reserves the right to deny services to the Customer at its sole discretion, without any obligation to disclose the reasons.
   11. The Company may reject the Client at any time, refunding the initial deposit, especially in cases involving malicious or fraudulent activities.
   12. Market reviews and news may be amended without notice and should not be considered as trading advice.
   13. The Client alone is responsible for their trading decisions, and the Company assumes no liability for any consequences arising therefrom.
   14. By accepting this Agreement, the Client affirms adherence to the Communication Rules and agrees to execute orders solely through the Client Terminal.
   15. The Client acknowledges that the Company may modify or discontinue any services without prior notice.
   16. Except as stipulated in this Agreement, the Company will execute the Client's orders at quotes offered by the Trading Platform only.
   17. Under no circumstances shall the Company act as a tax agent. Both parties shall independently fulfil their tax obligations. When you (client) deposit or withdraw from your account, you are responsible and liable to manage your transactions and tax obligations as per your country of residence/operation.
   18. Trading on behalf of other Clients or third parties is prohibited, except during special campaigns organized by the Company.
       1. The Client shall trade exclusively on his or her own behalf.
       2. Should the Client trade on behalf of another party, the Client agrees to indemnify the Company against any losses incurred by said party.
       3. In the event another party trades on behalf of the Client and causes losses, the Client shall make no claims against the Company.
   19. Creating multiple Personal Areas via different email addresses is prohibited.
       1. The Company reserves the right to close open orders in cases of multiple Personal Areas./li>
   20. The Company may automatically suspend trading accounts under specified conditions.
   21. Suspension of Trading Accounts can be avoided through specified actions.
   22. Inactivity-based deletion of trading accounts is subject to various conditions.
       1. Should a real trading account on the MetaTrader 4 platform remain inactive for a period of 30 consecutive days.
       2. Should a demo trading account on the MetaTrader 4 platform remain inactive for 8 consecutive days following the creation of a Personal Area.
       3. Should a demo trading account, created without registering a Personal Area, remain inactive for 3 consecutive days.
       4. Should a real trading account on the MetaTrader 5 platform remain inactive for 7 consecutive days following its creation, without any recorded activity.
       5. Should a trading account on the MetaTrader 5 platform, which has previously recorded activity, remain inactive for 90 consecutive days.
       6. Should a real trading account on the MetaTrader 5 platform remain inactive for 365 consecutive days and maintain a balance of fewer than 5 units of the account's currency, all funds will be transferred to the client's wallet.
       7. Should a demo trading account on the MetaTrader 5 platform remain inactive for 60 consecutive days.
       8. Should a real trading account on the ArbitfxTrader platform remain inactive for 28 consecutive days.
       9. Should a demo trading account on the ArbitfxTrader platform remain inactive for 7 consecutive days.
4. Client orders and transactions
   1. The Company employs the ECN/STP model for order execution across all trading instruments. Client positions are typically offset to interbank liquidity providers, though there may be exceptions where orders are not offset.
   2. Due to the inherent nature of Market Execution, slippage may occur during the opening or closure of orders. The Client acknowledges that such slippage is a natural consequence of Market Execution, for which the Company bears no responsibility.
   3. Any price deviations during order opening or closure are subject to available liquidity. The Company disclaims any liability for the consequences arising from such deviations.
   4. Clients may cancel an order only if it remains in the queue with the status 'Order is Accepted.' To do so, the Client must press the 'Cancel Order' button. Cancellation is not guaranteed due to terminal specifics.
   5. A request to open, modify, or close an order may be declined under the following conditions:
      1. During market opening, if the order is sent before the platform receives the first quote.
      2. Under exceptional market conditions.
      3. If the Client lacks sufficient margin, resulting in a 'Not enough money' or 'Insufficient funds' message.
      4. If the Client uses Auto trading Software generating over thirty requests per minute, the Company reserves the right to ban such Expert Advisors or cBots.
   6. Utilizing the same IP address by multiple clients may be considered as all orders being executed by a single Client.
   7. Orders executed via off-market quotes may be cancelled if:
      1. Opened by an off-market quote.
      2. Closed by an off-market quote.
   8. Arbitrage strategies are prohibited. If suspected, the Company reserves the right to take the following actions:
      1. Cancel all the Client's orders.
      2. Nullify any profits from closed orders.
      3. Close all trading accounts and refuse further service.
   9. Short-term orders lasting less than 180 seconds may be cancelled if deemed abusive.
   10. The Company may close the Client’s open orders under the following conditions:
       1. The Client is underage.
       2. The Client resides in a restricted country.
       3. Use of arbitrage strategies.
       4. Violation of this Agreement or other Company policies.
   11. The Company reserves the right to cancel any non-compliant orders.
   12. Buy orders will be opened at the Ask price, while sell orders will be opened at the Bid price.
   13. Buy orders will be closed at the Bid price and sell orders will be closed at the Ask price.
   14. The Company may adjust spreads based on:
       1. Irregular market conditions.
       2. Altered trading conditions for specific currency pairs.
       3. Occurrence of a Force Majeure event.
   15. The Company holds the authority to close open positions and pending orders for intraday trading instruments at the close of the specific trading session for such instruments.
5. Execution of Orders
   1. Upon receiving the Client's order to open a position, the server automatically verifies the trading account for available free margin. If sufficient margin exists, the order is executed; otherwise, the order is rejected. Market conditions may cause the initial price to vary from the requested price. The server's log file will confirm the order's execution through an appended comment.
6. Mandatory Closing of Positions (Margin Calls and Stop Outs)
   1. Margin calls are triggered when the account's margin level dips below a predefined percentage, as outlined in the trading account specifications on the Company's website. The Company reserves the right to close the Client's position but is not obligated to do so.
   2. The Company is compelled to close the Client's open positions without prior notice if the margin level falls beneath the designated percentage specified in the Trading Account Specifications. This action is referred to as a "stop out."
   3. A stop out is executed based on the current market quote, following a 'first-come, first-serve' principle. The server's log file will record the action as "Stopped Out."
   4. In cases where multiple positions are open, the position with the highest floating loss will be the first to be closed.
   5. A negative account balance resulting from a stop out does not imply any debt recovery from the Client, barring exceptional circumstances where the Company deems the Client's actions as fraudulent or intentional.
   6. The Company reserves the right to modify margin call and stop out levels during news releases, heightened market volatility, irregular market conditions, or other extraordinary events.
7. Leverage Modification and Restrictions
   1. Clients may adjust their leverage settings once every 24 hours.
   2. The Company reserves the right to alter the Client's leverage settings at its discretion, without prior notification.
   3. Specific leverage limitations are applicable to all account types as follows:
      1. Accounts with personal funds up to 5,000 USD/EUR are eligible for a leverage of 1:1000.
      2. Accounts with personal funds up to 35,000 USD/EUR are eligible for a leverage of 1:500.
      3. Accounts with personal funds up to 125,000 USD/EUR are eligible for a leverage of 1:200.
      4. Accounts with personal funds up to 250,000 USD/EUR are eligible for a leverage of 1:100.
      5. Accounts with personal funds up to 500,000 USD/EUR are eligible for a leverage of 1:50.
      6. Accounts with personal funds up to 1,000,000 USD/EUR are eligible for a leverage of 1:33.
      7. Accounts with personal funds up to 3,000,000 USD/EUR are eligible for a leverage of 1:15.
      8. The Company may modify the leverage for any account at its sole discretion under circumstances not outlined in this Agreement.
      9. Personal funds are calculated as follows:Personal Funds = Balance + Credit + Unrealized PnL
      10. Unrealized PnL is determined as follows:Unrealized PnL = PnL of positive open orders + PnL of negative open orders
      11. PnL is calculated using the formula:PnL = (Close Price - Open Price) × Contract Size × Number of Lots
8. Trading Terms and Conditions
   1. Comprehensive trading terms, including current spreads, currency pairs, lot sizes, transaction sizes, long and short swaps, commissions, limits on volumes and/or deposits, and types of accounts, can be found at www.ArbitFX.com. The Company reserves the right to amend, add, or revoke any or all of these trading terms, either generally or on an individual basis, subject to prior notification.
   2. Any misuse or exploitation of the Company's trading conditions, either directly or indirectly, may be subject to investigation. Should such abuse be identified, profits and/or losses derived from these actions may be nullified at the sole discretion of the Company. The client acknowledges and accepts this stipulation.
9. Types of Pending Orders
   1. The trading software supports the following types of pending orders:
      1. Buy Limit: An order to initiate a 'Buy' position if the ask price becomes equal to or less than the specified order price. In this scenario, the current market price at the moment of order activation is higher than the Buy Limit order price.
      2. Buy Stop: An order to initiate a 'Buy' position when the ask price equals or exceeds the specified order price. Here, the current market price at the time of order activation is lower than the Buy Stop order price.
      3. Sell Limit: An order to initiate a 'Sell' position if the bid price equals or surpasses the specified order price. In this context, the current market price at the time of order activation is lower than the Sell Limit order price.
      4. Sell Stop: An order to open a 'Sell' position when the bid price becomes equal to or falls below the specified order price. In this situation, the current market price at the time of order activation is higher than the Sell Stop order price.
      5. Stop Loss: An order to close an open position at a predetermined price to limit losses.
      6. Take Profit: An order to close an open position at a predetermined price to secure profits.
10. Order Management
    1. Orders can be opened, modified, or deleted only within the active trading hours defined in the contract specifications. Activities outside these hours are not permitted.
    2. Under exceptional circumstances of irregular market conditions, trading with specific instruments may be restricted or prohibited until normal conditions resume or further notice is given.
    3. All pending orders adhere to the 'Good Till Cancelled' (GTC) model and have no predefined expiry date. Clients have the option to manually set an expiry date for their orders.
    4. Should the parameters of one or more orders be invalid or unavailable, the Trading Platform may reject the order.
    5. The Company reserves the right to determine the current market price at its sole discretion.
    6. Orders must be placed at a minimum distance from the current market price, as specified in points. The Company may modify this minimum distance with prior notice.
       1. All types of pending orders, including Take Profit and Stop Loss, should be placed at a specific distance from the current price for each trading symbol. Changes to the stop level value may be made with prior notice.
    7. An entry in the server log file regarding the opening of an order indicates client consent to the opened order. Each order is assigned a unique identification number.
    8. Orders requested prior to the display of the first quote in the trading platform will be rejected. A 'Price Unavailable/Trading Prohibited' message will appear in the client terminal.
    9. An entry in the server log file concerning the modification or closure of an order indicates that the client has consented to such changes.
    10. Requests for order modification or closure made before the first quote appears in the trading platform will be rejected.
    11. The Company offers clients the following options:
        1. Partial closing of open positions is available on ArbitfxTrader, MetaTrader 4, and MetaTrader 5 platforms, with variations in execution across these platforms.
        2. Clients have the option to close open positions on ArbitfxTrader, MetaTrader 4, and MetaTrader 5 platforms through single or multiple closures.
    12. The Company enables clients to close open positions on the MetaTrader 4 and MetaTrader 5 platforms.
    13. Multiple closures of open positions are available to clients on the MetaTrader 4 and MetaTrader 5 platforms.
11. Execution of pending orders
    1. A pending order will be executed under the following conditions:
       1. Buy Limit Order: When the current ask price is less than or equal to the order price.
       2. Buy Stop Order: When the current ask price is greater than or equal to the order price.
       3. Sell Limit Order: When the current bid price is greater than or equal to the order price.
       4. Sell Stop Order: When the current bid price is less than or equal to the order price.
       5. Take Profit Order for 'Buy' Position: When the current bid price equals or exceeds the order price.
       6. Stop Loss Order for 'Buy' Position: When the current bid price is equal to or lower than the order price.
       7. Take Profit Order for 'Sell' Position: When the current ask price is equal to or lower than the order price.
       8. Stop Loss Order for 'Sell' Position: When the current ask price equals or exceeds the order price.
    2. The following rules apply for order execution during price gaps:
       1. If both the pending order and Take Profit level are within the price gap, the order will be cancelled with a comment ('Cancelled' or 'Gap').
       2. If the Take Profit order is within the price gap, the order will be executed at its value.
       3. If the Stop Loss order price is within the price gap, the order will be executed at the first available price post-gap with a comment ('SL' or 'Gap').
       4. 'Buy Stop' and 'Sell Stop' orders will be executed at the first available price post-gap, with a comment ('Start' or 'Gap').
       5. 'Buy Limit' and 'Sell Limit' orders will be executed at the order value, with a comment ('Start' or 'Gap').
    3. In instances where minor price gaps occur, orders may be executed as per the previous guidelines.
    4. If a client's account exhibits any of the following characteristics:
       1. Margin level is at or below 140%.
       2. 60% of the total position volume is concentrated in a single trading instrument, in one direction (Sell or Buy).
       3. Such a position is established within the 24-hour period preceding the market close.

       The Company reserves the right to set 'Take Profit' levels for the entire position, less one point at the closing market asks price (for 'Sell' orders) or add one point at the closing market bid price (for 'Buy' orders).

12. Margin Requirements
    1. The Customer is obligated to provide and maintain Initial Margin and/or Hedged Margin as required by the Company in accordance with the Agreement. Understanding the calculation of margin is the sole responsibility of the Client.
    2. The Client must furnish initial margin and/or hedged margin upon opening a position.
       1. The hedged margin shall be no less than 50% of the margin requirement of the corresponding hedged position. The size of the hedged margin varies with the volume of the position.
    3. Absent a Force Majeure Event, the Company reserves the right to alter margin requirements, providing a written notice to the Client three trading days prior to implementing such changes.
    4. In the occurrence of a Force Majeure Event, the Company reserves the right to change margin requirements without prior written notice.
    5. The Company may apply amended margin requirements to both newly opened and existing positions as specified in the preceding paragraphs.
    6. If the Equity falls below a specific rate, as determined by the account type on the Company's website, the Company has the right to close the Client's open positions without prior consent or notification.
    7. It is incumbent upon the Client to promptly inform the Company if they anticipate an inability to meet upcoming margin requirements.
    8. The Company is not obligated to issue margin calls to the Client and assumes no liability for any failure to contact or attempt to contact the Client regarding margin requirements.
13. Deposits and Withdrawals
    1. The Client may deposit funds into their trading account at any time, adhering to payment instructions outlined on the Company's website. Third-party or anonymous payments are strictly not accepted.
    2. For deposit forms that don't facilitate immediate payment, like bank wires, the Client must initiate a deposit request via the Personal Area. Non-compliance will result in deposit delays.
    3. The Client bears sole responsibility for accurately and completely initiating deposit requests via their Personal Area. Inaccuracies will cause delays.
    4. Funds may be withdrawn from the Trading Account at any time, in line with procedures in paragraph
    5. Withdrawal requests will be processed within three working days after acceptance if:
       1. All necessary information is included in the request.
       2. The request specifies the Client's bank or e-currency account (third-party or anonymous accounts are not permitted).
       3. The Client's Free Margin equals or exceeds the withdrawal amount, including all applicable charges.
    6. All payment charges will be debited from the Client's Trading Account.
    7. To mitigate money laundering or terrorist financing risks, withdrawals must be conducted using the same payment methods employed for deposits.
    8. The Company reserves the right to deny withdrawal requests due to exceptional circumstances like force majeure.
    9. . For security reasons, the Company may opt to remit funds solely to the Client's bank account.
    10. Client identification is mandated for security and compliance:
        1. Upon Company request, Clients must submit recent identification documents and selfies.
        2. Clients have 14 days to comply with such requests.
        3. Failure to comply within 14 days will result in account suspension and return of deposited funds, excluding profits.
        4. No profits or losses from such accounts will be processed.
        5. A 'recent selfie' denotes a dated selfie of the Client holding identification and the word 'Arbitfx' visibly written on paper.
    11. Internal third-party transfers are prohibited.
    12. Should the Client owe the Company more than the Trading Account balance, immediate payment of the excess amount is required.
    13. Advance payments will be credited within one business day post-receipt by the Company.
    14. Failure to make timely payments will be treated as a breach of Agreement, triggering the Company’s entitlement to exercise its rights therein.
    15. Payment of margins or other dues is accepted in US Dollars, Euros, and other approved currencies, converted at current market rates.
    16. The Company may, but is not obliged to, offset deposit and withdrawal fees incurred through payment providers like Skrill, Neteller, FasaPay, USDT etc.
14. Commissions, Fees, and Other Costs
    1. The Client is obligated to pay the Company the commissions, fees, and other costs as stipulated in the Contract. A comprehensive list of current charges is displayed on the Company's website.
    2. The Company reserves the right to modify commissions, fees, and other costs at its discretion without prior notice. Any changes will be updated on the Company's website.
    3. The Client is responsible for any stamp duties or related expenses incurred in connection with this Contract and any associated documentation.
    4. The Client shall bear sole responsibility for all necessary filings, tax returns, and reports mandated by any regulatory or governmental authority pertaining to any Transaction. This also includes the payment of all taxes, such as transfer or value-added taxes, arising from any transaction.
    5. Unless expressly stated in the Contract, the Company is not obligated to disclose any information regarding profits, commissions, or other fees earned from the Client's trading activities.
    6. By opening an Account, the Client unconditionally accepts all charges related to the Account as described in the Trading Terms available on the Company's website.
15. Communication
    1. The Company may utilize the following channels to establish communication with the Client:
       1. Internal Client Terminal Mail
       2. Email
       3. Telephone
       4. Live Chat Support
       5. SMS
       6. Mobile Push Notifications
       7. Web Push Notifications
       8. Instant Messaging Services (e.g., Viber, Telegram, Facebook Messenger)
    2. The Company will use the contact information supplied by the Client during the Trading Account creation process. The Client consents to receiving any messages or notifications from the Company at any given time.
    3. Communications sent to the Client (including but not limited to documents, notices, confirmations, and statements) shall be deemed received as follows:
       1. Within one hour of being sent, if dispatched via email
       2. Immediately upon sending, if via the internal mail of the trading platform
       3. Once the telephone conversation concludes, if contact has been made by phone.
       4. Within one hour of being posted on the Company's news webpage, if published on the Company's website
    4. On the first day of each month, the Company will email the Client a statement detailing all transactions executed during the prior month.
    5. Telephone conversations between the Company and the Client may be recorded for quality and compliance purposes. Instructions or requests received over the telephone will be considered as received in writing. The recordings shall remain the exclusive property of the Company and will be accepted by the Client as definitive evidence of such communications. The Client acknowledges that the Company may provide copies of these recordings to any court, regulatory body, or governmental authority as may be required.
16. Dispute Resolution
    1. Should a dispute arise wherein the Client reasonably asserts that the Company has violated one or more terms of the Contract due to action or inaction, the Client is entitled to file a complaint.
    2. For filing any complaint, the Client should send an email to [email protected].
    3. The complaint must include the following elements:
       1. Client's full name or company name if the Client is a legal entity.
       2. Client's account number for logging into the trading platform.
       3. Specific date and time when the dispute initially occurred.
       4. Pending order identification number.
       5. Detailed description of the disputed situation in reference to the Contract.
    4. The complaint shall not include:
       1. Subjective evaluation of the conflict situation.
       2. Hate speech.
       3. . Profanity or inappropriate language.
    5. The Company reserves the right to reject any complaint when:
       1. Any of the above-listed provisions are violated.
       2. More than 30 calendar days have elapsed since the dispute originated.
    6. The period for complaint resolution is set at 10 working days from the date of submission, extendable under exceptional circumstances.
17. Server Log File
    1. Server log files shall be considered the most reliable source of information in the event of any dispute. They take precedence over all other logs, including the client terminal log file.
    2. If the server log file fails to record information that the Client refers to, the dispute based on such reference will not be entertained.
18. Compensation
    1. The Company may exclusively resolve disputes by:
       1. Crediting or debiting the Client's Trading Account.
       2. Reopening erroneously closed positions.
       3. Removing mistakenly opened positions or orders.
    2. The Company retains the sole discretion to select the method of dispute resolution.
    3. Disputes specified in the Contract will be resolved according to general market practices and solely at the Company's discretion.
    4. The Company shall not be liable for any unrealized profits or losses the Client might incur due to incomplete actions. Consequently, claims for 'lost profits' will not be entertained.
    5. The Company will not be held liable for any indirect, consequential, or non-financial losses (e.g., emotional distress) incurred by the Client.
19. Dispute Resolution
    1. Should a dispute arise wherein the Customer reasonably believes that the Company has breached one or more terms of the Contract, the Customer reserves the right to file a complaint.
    2. To register a complaint, the Customer must email [email protected].
    3. A complaint must include:
       1. Full name of the Customer (or company name if the Customer is a legal entity)
       2. Client's login credentials for the trading platform (e.g., account number)
       3. Time and date when the dispute originated.
       4. Pending order ticker.
       5. Detailed description of the dispute, referring to the specific contract terms.
20. Server Log File
    1. Server log files serve as the most reliable information source in any dispute. These files take precedence over all other logs, including client terminal logs.
    2. If the server log file lacks the information cited by the Client in a dispute, the complaint cannot be considered.
21. Compensation
    1. The Company may solely resolve all disputes by:
       1. Crediting or debiting the Client's Trading Account
       2. Reopening erroneously closed positions, or Removing wrongly opened positions or orders
    2. The Company retains sole discretion over the chosen method of dispute resolution.
22. Rejection of Complaints
    1. If the Client was pre-informed of server maintenance, complaints related to instructions given during this period will not be entertained.
    2. Complaints concerning the timing of order execution are not permissible.
    3. Liability for financial consequences arising from specific conditions will not be grounds for complaints.
23. Unexpected Events
    1. The Company may determine that a Force Majeure Event exists and will notify the Customer accordingly.
    2. In such events, the Company reserves the right to take necessary actions, including but not limited to increasing margin requirements or closing open positions.
24. Security
    1. Unauthorized access to or use of the Trading Platform is prohibited.
    2. The Client must maintain the integrity of the Platform and refrain from activities that could cause malfunction.
    3. Information from the Platform may not be shared with third parties without Company consent.
    4. The Client agrees to keep all Access Data confidential.
25. Additional Important Information
    1. The Company may suspend the Client's Trading Account for valid reasons without prior notice.
    2. Zero balance accounts may be deleted after 60 days of inactivity.
    3. Unspecified situations will be resolved in good faith.
    4. Unenforceable terms will not affect the remaining Contract.
    5. Rights under this Contract cannot be transferred without Company consent.
    6. IB subscription is subject to Company approval.
    7. The Company reserves the right to terminate IB membership.
    8. Liabilities are joint and several for multi-person Customers.
    9. English is the official language for all Company transactions and agreements.
    10. The Customer confirms that they have thoroughly read and agree to be bound by our Privacy Policy, Risk Disclosure, Refund Policy, AML Policy, and any other documents the Company publishes.
26. Anti-Money Laundering Compliance
    1. **Compliance with Local Laws: ** The User agrees to comply fully with all applicable anti-money laundering regulations and legislation in their respective jurisdiction. Failure to comply with local anti-money laundering laws may result in the immediate termination of the User's account and legal action.
    2. **Global Anti-Money Laundering Obligations: ** In addition to local requirements, the User must also adhere to internationally recognized anti-money laundering standards. This includes, but is not limited to, the guidelines set forth by the Financial Action Task Force (FATF) and similar international bodies. Non-compliance with international standards may also result in account termination and possible legal ramifications.

    By agreeing to these terms and conditions, the User acknowledges their legal obligations concerning anti-money laundering and confirms their commitment to comply.

Acknowledgment

I have thoroughly read and will comply as per the AML conditions mentioned herein.